OpenAI and ServiceNow Expand Enterprise Workflow and Agent Integration
OpenAI and ServiceNow announced an expanded partnership to integrate OpenAI models and agents into ServiceNow products and link workflows directly inside ChatGPT. Planned capabilities span application development, security, and voice.
OpenAI and ServiceNow announced an expanded collaboration to connect ServiceNow workflows with ChatGPT and Codex. A new integration lets teams review incidents, evaluate change risks, and update records within ChatGPT using ServiceNow permissions. The companies also plan Codex integration for development, joint security solutions, and voice input features, with phased availability expected between 2026 and 2027.
Key takeaways
- A ServiceNow integration in ChatGPT enables users to investigate incidents and trigger actions under existing enterprise permissions.
- Planned joint features include Codex for application development, cybersecurity risk remediation, and voice-assisted case assessments.
Source：OpenAI News Read the original ↗
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