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DevRev Implements OpenAI GPT-6.1 Sol for Enterprise Self-Service Agents

AI assistants · AI coding · Enterprise AI

DevRev has integrated OpenAI models including GPT-6.1 Sol and GPT-6 Astra into its Computer and Operator systems to handle customer and employee support requests with traceable and reversible actions.

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DevRev announced it is utilizing OpenAI models, including GPT-6.1 Sol and GPT-6 Astra, to power its Computer and Operator platforms. According to CTO Ahmed Bashir, the system connects enterprise data while keeping agent actions permissioned, traceable, and reversible. DevRev also reported that its engineering team transitioned fully to OpenAI Codex for internal software development.

Key takeaways

  • DevRev uses GPT-6.1 Sol to balance reasoning, speed, and operational cost across its Computer and Operator enterprise agents.
  • The platform features Agent Studio, allowing teams to set rules and conversational guidance while testing actions against enterprise permission benchmarks.
  • Internal engineers transitioned fully to Codex for software development, while sales engineers leverage GPT-6 Astra for demonstrations.

Source:OpenAI News Read the original ↗

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