OpenAI Launches Businesses in ChatGPT with Business Hub and Business Agents
AI assistants · Enterprise AI
OpenAI announced Businesses in ChatGPT in beta, introducing Business Hub for organizations to claim profiles and manage product feeds, alongside Business Agents for conversational customer interactions.
OpenAI has introduced Businesses in ChatGPT in beta. Through Business Hub, companies where ChatGPT is available can claim their business profile, verify details, and manage self-service product feeds with pricing and availability. The hub also provides aggregated insights, including mention counts, website clicks, and common discovery topics, provided interaction volume reaches privacy thresholds. Furthermore, OpenAI is introducing Business Agents, allowing eligible ecommerce and online service businesses in the United States to build conversational agents accessible directly from ChatGPT business profiles or sponsored ad placements.
Key takeaways
- Business Hub lets verified organizations manage official company details and product feeds containing pricing and stock availability.
- The platform provides aggregated metrics covering mentions, website referrals, and common discovery themes without sharing individual user conversations.
- Business Agents offer interactive conversations separate from ChatGPT's independent answers, initially available to eligible US ecommerce and online service firms.
Source：OpenAI News Read the original ↗
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