Norbel Baby Reports Potential Order Data Exposure via E-Commerce Vendor Database Incident
Cybersecurity and privacy
Norbel Baby, operator of TingTing Drugstore, disclosed an unauthorized database access incident at its outsourced e-commerce provider Cyberbiz, warning that customer order data may be affected.
Norbel Baby, the listed operator of TingTing Drugstore, issued a material information disclosure stating that its e-commerce service provider, Cyberbiz, reported unauthorized database access. Because customer order records from Norbel's online store were stored in the affected database, relevant customer order details may have been compromised. Norbel stated it activated incident response protocols upon notification, alerted members via its website, SMS, and email to guard against fraud, and demanded the vendor strengthen cybersecurity measures. The company noted no immediate material financial or operational impact, adding that it will seek compensation from Cyberbiz if customer claims arise.
Key takeaways
- Norbel Baby was notified by vendor Cyberbiz that unauthorized database access may have affected online store order data.
- Norbel initiated incident response protocols, issued anti-fraud warnings to members, and required the vendor to review and strengthen protections.
- The company reported no immediate major impact on business operations, noting it will seek indemnity from Cyberbiz if customer claims occur.
Source：iThome Read the original ↗
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